Our service

The Pet Carpenter team is proud to deliver a full end-to-end service, from design to delivery, allowing you to commission a unique piece of furniture for your pets and your home.

Designing with you

At The Pet Carpenter, we prioritise a collaborative approach with our clients to ensure a design experience that is not only enjoyable but also straightforward. We value your input and strive to create designs that perfectly align with your vision. To get started, simply provide us with the necessary information either through our user-friendly online design tool or during a personalised design consultation.

Helping to realise your vision

Following the submission of your initial details we will create a design record for you. You’ll then receive your design drawing and quotation. This service is free and comes with no obligation.

When you’ve reviewed your design, you can decide whether to proceed, making any necessary amendments or updates. We understand your needs may evolve and ready to accommodate them.

Your design will be securely held on record for six months, giving you flexibility to revisit when convenient and make decisions at your own pace.

Amazing service from start to finish.. dealing with actual people who are involved in a business rather than an automated message or a call centre.. always happy to answer questions and keep us updated. Made to measure, colour match to a specific paint colour, specific design details and amazing quality!
Perfect piece of furniture for our fur boy which will last.

J Stamp - London

Secure payment

Once you’ve made the decision to commission your unique piece of furniture, it’s time to finalise the design. You’ll have the opportunity to review and sign off on the final design, ensuring it meets your expectations. Following this, we’ll generate a secure payment link which can be accessed on your personal design.

Once we receive payment, your design will be promptly booked into our workshop, marking the official start of the creation process. We’ll keep you informed about the expected lead time, allowing you to plan accordingly.

Embrace a seamless payment experience as you embark on this exciting journey to bring your envisioned piece to life.

 

Our workshop process

When your design reaches the workshop, our dedicated build team constructs the piece and all functional components. Your piece will then be meticulously prepared for your preferred finish. The paint workshop team completes the waxing and/or painting of your furniture, which will then cure in the drying room before being handed to the finishing team to carefully assemble it, installing your chosen ironmongery and hardware.

As your piece nears completion and clears stringent quality checks, the team captures photos and videos to inspire future clients.

Finally, your furniture will be carefully packed ready for delivery to your home, and we look forward to seeing your design in place in your home.

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